A collision on the A12 at junction Oudenrijn or right in front of Utrecht Centraal puts everything on edge. What you do in the first minutes determines whether your compensation is paid out smoothly later or endlessly disputed.
1. Doubt about injury? Call the police immediately
Police officers draw up a police report (proces-verbaal) in cases of injury or substantial damage. This document carries significant weight with insurers and at the Rechtbank Midden-Nederland. Always note the PV number. If the damage is limited and liability is clear, the European accident statement form often suffices.
2. Collect witness statements
Ask bystanders immediately for their name, telephone number and a brief description. An independent witness from, for example, the area around the Jaarbeurs can be decisive. A voice memo on your phone works fine.
3. Take photographs and videos immediately
Document the situation before vehicles are moved:
- Final positions of all cars
- Damage from every angle, both detail and overview
- Road surface, skid marks, signs and lights
- Weather and visibility
- Registration plates, including any company vehicles
4. Complete the European accident statement form in full
Have both parties sign. Never admit liability outright; record only facts. In case of disagreement, tick “no agreement” and involve your own insurer.
5. Undergo a medical examination — even with minor complaints
Whiplash or a mild concussion often only becomes apparent after one to three days. Visit your GP or the emergency department within 48 hours and have everything recorded. Without timely medical documentation, causation will be difficult to prove later.
6. Hold the other party liable in writing
Send a registered letter to the other party or their WAM insurer within one to two weeks. State the date, location and consequences. This notice of liability interrupts the limitation period and is required before a damages settlement procedure can begin.
7. Instruct a lawyer in case of injury or damage exceeding € 5,000
The costs of a personal injury lawyer are reimbursed by the liable insurer. You pay nothing. A specialist obtains on average 30 to 50 per cent more compensation than victims who negotiate themselves. Call the Arslan office at Vredenburg 40 in Utrecht (030-8200200) or first seek advice from Juridisch Loket Utrecht.
Frequently asked questions
How much time do I have to take action? The limitation period is five years from the moment you become aware of the damage and the liable party (article 3:310 BW). However, waiting is risky: evidence disappears and memories fade.
What if I am also at fault? In cases of contributory negligence the compensation is reduced proportionately (article 6:101 BW). An experienced lawyer can often achieve a more favourable apportionment.