Tenants' Rights Regarding Transfer Costs for New Rental Property

When moving to a new rental property in Utrecht, transfer costs often arise, such as key money or cleaning costs. The Tenancy Act (CC 7:231) limits these to reasonable, verifiable expenses. Maximum key money: €100, cleaning €250 for heavily soiled property. In Utrecht, with its tight rental market and many student accommodations, this frequently occurs in transitions in popular neighbourhoods such as Kanaleneiland or Lombok. Exercising rights: Request a cost overview prior to transfer. If the landlord refuses? Initiate mediation via Huurteam Utrecht, which provides free advice at locations such as the Neighbourhood Centre. In case of escalation: Huurcommissie for binding advice, with expedited procedures for Utrecht residents. Practice: In Utrecht, a tenant challenged €450 in costs for a property in Zuilen; the commission reduced this to €120. Key rule: Costs must be market-conform, no profit for the landlord. Avoid pitfalls by using a checklist: keys, meter readings, condition survey and check against Utrecht rental rules. This way, you start stress-free in your new rental property in the Domstad.